Higgsfield Refund Case · Visual Course

From proven purchase to a full-refund request

A visual course for turning receipts, screens, and terms into a clear, verifiable request without overclaiming. The running example is a 5,000-credit purchase for US$199.75.

Start →Lesson 1 · Proven purchase

8 lessonsPT-BR + ENfile://no PII

This course is informational: it teaches evidence organization and communication. It does not assert automatic legal eligibility or replace professional advice.

Module 1 · Prove

Lesson 1status-report + code-understanding

Proven purchase

Separate what the transaction record proves from what it cannot prove.

Lesson 2component-variants + svg-illustrations

Two possible sources, one screen

See why the monthly screen, with no separate purchased balance, cannot attribute consumption to the purchased lot.

Lesson 3editor-triage-board + research-concept-explainer

Evidence vs statement

Build a strong case without upgrading a report into verified fact.

Module 2 · Diagnose

Lesson 4incident-report + prototype-animation

90 days vs July 28 reset

See the material conflict without assuming which rule the system actually applies.

Lesson 5research-feature-explainer + component-variants

Sections 9.3/9.4 and the history gap

Use the terms as limits and support without pretending the accepted purchase-time version is proven.

Lesson 6flowchart-diagram + prototype-interaction

Ledger and consumption

Define the technical proof that separates general activity from purchased-lot consumption.

Module 3 · Act

Lesson 7implementation-plan + pr-writeup

Full-refund request

Build a US$199.75 request that is firm, specific, and auditable.

Lesson 8slide-deck + editor-feature-flags

Replies and next steps

Stay focused when support approves, denies, or asks for more evidence.

MISSION.md GLOSSARY.md RESOURCES.md LEARNING-RECORD.md